Access Information

disabledparkingsign We offer two designated disabled parking bays adjacent to the Castle building. These are subject to availability and are free of charge. Wheelchair and mobility buggy users can gain access to both the ground floor and first floor (via the fully accessible lift), however if visiting independently assistance with our doors may be required.

Please email  or call us on 01288 357300 if you wish to arrange assistance in advance of your visit.


We welcome assistance dogs throughout the Castle. In addition, our decking area outside the Cafe Limelight is family dog-friendly too, with shaded areas and water bowls available.



Hearing loop  Our Heritage Centre has hearing loops available to use.



Loos - all

Our fully accessible toilet facilities are situated on the ground floor and include a baby changing table